What You Will Need for Ward Office/City Hall Procedures and How to Write a Japanese Address and Telephone Number

What You Will Need for Ward Office/City Hall Procedures

The main procedures carried out at a ward office or city hall are as follows:

  • Registration of change of residence (when moving into the municipality)
  • Registration of change of residence (when moving out of the municipality)
  • Registration of change of residence (when moving within the municipality)
  • Issuing certificate of residence
  • Registering personal seal and issuing personal seal registration certificate
  • National Health Insurance enrollment

The passport or residence card of the relevant person may be required.

For details, please check the relevant local government’s website.

Sites indicated by “(T)” will link to sites in Japanese, but if you click on the “English” link, it leads to an English site

How to Write a Japanese Address

As most application forms have a column in which to write your address and telephone number, here we will show how to write a Japanese address and telephone number.

First, write the zip code. The zip code contains 7 digits. Put the postal mark (〒) in front of the 7 digits. Next, in the following order, write the prefecture or metropolitan area, the city, the town name, the street address, the building name and the apartment number. In some addresses, there may be no building name or apartment number.

Written example (using the Roman alphabet and Japanese)
Tokyo-to Minato-ku Toranomon 3-8-8
東京都 港区 虎ノ門 3-8-8

Depending on the intended recipient of the application, it may also be possible to write the application in English, but as there are many instances in which the address is required to be written in Japanese as in the example above, it is useful to know how to do this.

How to Write a Telephone Number

Generally, a Japanese telephone number is divided into 3 sections when written, but depending on the case, it may also be written with no spaces between digits. The number of digits within each division and in total varies depending on the area and type of telephone.

A fixed-line phone number is 10 digits long
A cell phone or PHS number is 11 digits long

When making a call from within Japan to another phone within Japan, the first “0” must be dialled.However, when making a call from a fixed-line phone or public phone to a fixed-line phone with the same area code, the first “0” and the area code (“3” if Tokyo) can be omitted.

Edited by NTT TownPage

(Updated June 2017)